Privacy Policy

Your privacy is important to us. This privacy statement describes the online information practices which we Clessidra (Singapore) Pte. Ltd. (“we”, “our”) employ in relating to the information which you, our customers, (“you”, “your”) provide when using the www.clessidra.com.sg site (“Website”). By accessing and using the Website you are accepting and agreeing to the practices described in this Privacy Statement.

The Information We Collect
We collect personally identifiable information relating to you including name, address, phone number, e-mail address, credit/ debit card information (“Personal Information”) in the following situations:

Information you provide:
When you register on the Website for an on-line account or otherwise contact us to obtain information relating to us or our services (including when you update the “Your On-line Account”, “Your Address Book” or “Your Order Details” section of the Website, communicate with us by phone, e-mail or otherwise, complete a questionnaire or competition entry form;

Information collected automatically using “cookies”:
Whenever you interact with the Website, we receive and store certain types of information using “cookies”.

Information from other sources:
We receive information from third parties we use in providing services to you from time to time (including delivery and address information from our carriers and account and credit history information from credit bureaux and sources we use to process payments.

How We Normally Use Information About You

We will only use your Personal Information for the purpose(s) for which you provide it to us – including, for example, to:
respond to your enquiries;
handle orders, deliver items and process payments;
communicate with you about orders, products, services and promotional offers,
update our records and maintain any on-line account you may have with us;
prevent or detect fraud or abuses of our Website; and
enable third parties to carry out technical, logistical or other functions on our behalf.
We only share your Personal Information with our other offices or authorised distributors where appropriate and with other entities only as described below. [We ensure the parties with whom we share your Personal Information follow practices at least as protective as those described in this Privacy Statement:]

Agents
From time to time we employ other companies to perform functions on our behalf including fulfilling orders, delivering packages, sending customer communications, analysing data, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional offers: if you have consented in advance we send you information on our promotional offers and those offered by other businesses. If you no longer want to receive such offers, please notify us by email info@clessidra.com.sg
Business transfers: in any transactions (e.g. buying or selling of stores or business units) Personal Information is generally one of the transferred assets
Fraud / Credit Risk: Where necessary to prevent fraud or reduce credit risk we may exchange your Personal Information with other companies and organizations;
With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share your information.
Collection of Information by Third-Party Sites
Our Website may contain links to other websites whose information practices may be different to ours. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, or collected by them.

Revisions to this Privacy Statement
We reserve the right to revise this Privacy Statement or any part of it from time to time. Please review the Privacy Statement periodically for changes. Unless stated otherwise, our current Privacy Statement applies from time to time to all information that we have about you.

How to Contact us

If you have any questions or concerns about this Privacy Statement or how we use your Personal Information you may contact us by email at info@clessidra.com.sg. If at any time you decide that you no longer wish us to hold or use any of your Personal Information or wish to change the use to which your Personal Information can be put, please let us know by emailing us at info@clessidra.com.sg

Controller of Your Information
Information which you provide to us or we gather from the Website is controlled primarily by:

Clessidra (Singapore) Pte. Ltd.

Registered in Singapore with registration no.:

Registered office: 21B Circular Road, 049377 Singapore